.tanya-cs{right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(18px + env(safe-area-inset-bottom,0px));z-index:46;background:var(--brand-600);color:#fff;min-width:48px;height:48px;font:inherit;cursor:pointer;box-shadow:var(--shadow-3);border:none;border-radius:999px;justify-content:center;align-items:center;gap:8px;padding:0 18px 0 15px;font-size:14px;font-weight:650;transition:background .12s,transform .12s;display:inline-flex;position:fixed}.tanya-cs:hover{background:var(--brand-700);transform:translateY(-1px)}.tanya-cs:focus-visible{outline:3px solid var(--brand-100);outline-offset:2px}.tanya-cs.buka{width:48px;padding:0}.tcs-panel{right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(78px + env(safe-area-inset-bottom,0px));z-index:47;background:var(--paper);border:1px solid var(--ink-150);width:380px;height:min(560px,100dvh - 110px);box-shadow:var(--shadow-3);border-radius:16px;flex-direction:column;animation:.16s ease-out tcs-masuk;display:flex;position:fixed;overflow:hidden}@keyframes tcs-masuk{0%{opacity:0;transform:translateY(10px)scale(.98)}to{opacity:1;transform:none}}.tcs-head{background:var(--brand-600);color:#fff;align-items:center;gap:10px;padding:12px 10px 12px 14px;display:flex}.tcs-avatar{background:#ffffff2e;border-radius:50%;flex:none;place-items:center;width:34px;height:34px;display:grid}.tcs-judul{flex-direction:column;flex:1;min-width:0;line-height:1.25;display:flex}.tcs-judul b{font-size:14.5px}.tcs-judul span{opacity:.9;align-items:center;gap:5px;font-size:11.5px;display:inline-flex}.tcs-titik{background:#7dff9a;border-radius:50%;width:7px;height:7px;display:inline-block}.tcs-ikon{color:#fff;cursor:pointer;background:0 0;border:none;border-radius:8px;place-items:center;width:32px;height:32px;display:grid}.tcs-ikon:hover:not(:disabled){background:#ffffff29}.tcs-ikon:disabled{opacity:.5;cursor:default}.tcs-tamu{color:var(--ink-700);background:var(--brand-50);border-bottom:1px solid var(--brand-100);align-items:center;gap:8px;padding:7px 12px;font-size:12px;display:flex}.tcs-tamu span{flex:1}.tcs-tamu button{border:1px solid var(--brand-600);background:var(--paper);color:var(--brand-700);font:inherit;cursor:pointer;white-space:nowrap;border-radius:999px;padding:3px 10px;font-weight:650}.tcs-isi{background:var(--canvas);flex-direction:column;flex:1;gap:8px;min-height:0;padding:14px 12px;display:flex;overflow-y:auto}.tcs-gelembung{overflow-wrap:anywhere;border-radius:14px;max-width:86%;padding:8px 12px;font-size:13.5px;line-height:1.5}.tcs-gelembung.ai{background:var(--paper);color:var(--ink-800);border:1px solid var(--ink-150);border-bottom-left-radius:4px;align-self:flex-start}.tcs-gelembung.saya{background:var(--brand-600);color:#fff;white-space:pre-wrap;border-bottom-right-radius:4px;align-self:flex-end}.tcs-gelembung.admin{background:var(--info-50);color:var(--ink-900);border:1px solid var(--info-600);white-space:pre-wrap;border-bottom-left-radius:4px;align-self:flex-start}.tcs-label{color:var(--info-600);white-space:normal;margin-bottom:2px;font-size:11.5px;font-weight:700}.tcs-sistem{text-align:center;max-width:92%;color:var(--ink-600);background:var(--ink-100);border-radius:999px;align-self:center;padding:4px 12px;font-size:11.5px;line-height:1.4}.tcs-titik.tunggu{background:#ffd166}.tcs-pita{border-top:1px solid var(--ink-150);align-items:center;gap:8px;padding:7px 10px 7px 12px;font-size:12px;line-height:1.35;display:flex}.tcs-pita.menunggu{background:var(--warn-50);color:var(--warn-600)}.tcs-pita.manusia{background:var(--info-50);color:var(--info-600)}.tcs-pita span{flex:1}.tcs-pita button{background:var(--paper);color:inherit;font:inherit;cursor:pointer;white-space:nowrap;border:1px solid;border-radius:999px;flex:none;padding:3px 10px;font-weight:650}.tcs-pita button:disabled{opacity:.5;cursor:default}.tcs-gelembung.ai table{max-width:100%;display:block;overflow-x:auto}.tcs-gelembung.ai h1,.tcs-gelembung.ai h2,.tcs-gelembung.ai h3{margin:6px 0 2px;font-size:14px}.tcs-gelembung.ai p{margin:0 0 6px}.tcs-gelembung.ai p:last-child{margin-bottom:0}.tcs-tautan{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.tcs-tautan a{background:var(--brand-600);color:#fff;border-radius:999px;align-items:center;gap:4px;padding:5px 10px 5px 12px;font-size:12.5px;font-weight:650;text-decoration:none;display:inline-flex}.tcs-tautan a:hover{background:var(--brand-700)}.tcs-tautan a:focus-visible{outline:3px solid var(--brand-100);outline-offset:2px}.tcs-sapa{flex-direction:column;gap:10px;display:flex}.tcs-saran{flex-wrap:wrap;gap:6px;display:flex}.tcs-saran button,.tcs-kartu button{border:1px solid var(--brand-600);background:var(--paper);color:var(--brand-700);font:inherit;cursor:pointer;text-align:left;border-radius:999px;padding:5px 11px;font-size:12.5px}.tcs-saran button:hover:not(:disabled),.tcs-kartu button:hover{background:var(--brand-50)}.tcs-saran button:disabled{opacity:.5;cursor:default}.tcs-kartu{background:var(--paper);border:1px solid var(--brand-100);border-radius:12px;flex-wrap:wrap;align-self:stretch;gap:6px;padding:10px;display:flex}.tcs-kartu-q{width:100%;color:var(--ink-900);font-size:13px;font-weight:650}.tcs-ketik{color:var(--ink-500);align-items:center;gap:3px;font-size:12.5px;display:inline-flex}.tcs-ketik i{background:var(--ink-400);border-radius:50%;width:5px;height:5px;animation:1.2s ease-in-out infinite tcs-titik}.tcs-ketik i:nth-child(2){animation-delay:.15s}.tcs-ketik i:nth-child(3){margin-right:4px;animation-delay:.3s}@keyframes tcs-titik{0%,80%,to{opacity:.3}40%{opacity:1}}.tcs-galat{color:var(--danger-600);background:var(--danger-50);align-items:center;gap:8px;padding:7px 12px;font-size:12.5px;display:flex}.tcs-galat span{flex:1}.tcs-galat button{color:var(--danger-600);font:inherit;cursor:pointer;background:0 0;border:none;font-weight:650;text-decoration:underline}.tcs-tulis{border-top:1px solid var(--ink-150);background:var(--paper);align-items:flex-end;gap:8px;padding:10px 10px 10px 12px;display:flex}.tcs-tulis textarea{resize:none;max-height:96px;color:var(--ink-900);font:inherit;field-sizing:content;background:0 0;border:none;outline:none;flex:1;padding:7px 2px;font-size:14px;line-height:1.4}.tcs-tulis button{background:var(--brand-600);color:#fff;cursor:pointer;border:none;border-radius:50%;flex:none;place-items:center;width:36px;height:36px;display:grid}.tcs-tulis button:disabled{background:var(--ink-200);cursor:default}@media (max-width:520px){.tcs-panel{left:8px;right:8px;bottom:calc(74px + env(safe-area-inset-bottom,0px));width:auto;height:min(78dvh,100dvh - 96px)}.tanya-cs{width:52px;height:52px;padding:0}.tanya-cs-teks{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}}@media print{.tanya-cs,.tcs-panel{display:none}}